• How to Answer Team Calls

    In this article, you learn how to answer an inbound call to the team URL. You (and everyone on your team) will be notified of incoming team calls the same way as you would with all urLive one-click video calls – with a call card on your dashboard (and of…

  • How to Change Team Member Notification Settings

    In this article, you learn how to change the notification settings for team members. The notification setting determines the time delay before logged-in team members receive incoming calls. The order is determined by a time delay measured in seconds. This allows all team members to notified at once (simultaneous notification)…

  • How to Edit the Team Page

    With every purchased urLive Team, you not only get a Team Infinity URL but you also get a dedicated Team Page and Directory at that URL. In this article, you learn how to edit information on the Team page. After reading this article, you can: add a photo or icon…

  • How to Invite Members to a Team

    In this article, we show you how to invite members to join your team and also delete them from the team directory. Once the invited members accept your invitation, they can then start to receive one-click video calls made to the team. It’s really just that easy! If you’re not…

  • How to Forward Team Calls

    This article shows you how to transfer an inbound team call to a team member. This urLive feature can be used in any professional environment where inbound calls are answered and/or screened at one station (e.g. a front desk) and then transferred to another person (e.g. salesperson or technician). Scenario…

  • How to Purchase and Activate Teams

    In this article, you learn how to purchase a Team plan and activate the account. Team plan prices vary according to the number of seats. A seat is an active role on a team. Any individual assigned a team role is eligible to participate in team activities. The team Admin…

  • How to Turn on Call Notifications

    In this article, you learn how to never miss a urLive call, even when you’re not logged into your browser by setting up SMS/text and push notifications for desktop computers and phones.  Push notifications are a handy tool when you’re not logged into your urLive account. When activated, urLive displays…

  • How to Have Someone Call You

    If you’re new to urLive, you want to make it easy for other people to call you. This article shows you how. Expanding your network is an iterative process. It takes time to get people to add a new communication platform to their toolbox. But the great thing about urLive…

  • How to Answer a Call

    In this article, you learn how to answer or reject a call. When someone calls – and you’re logged into your urLive account – you hear a ring on your computer or phone. urLive also displays a call card. It tells you about the person trying to contact you. Use…

  • How to Schedule Automatic Calls

    In this article, you learn how to use the call scheduling tool. You also learn how the urLive bot’s auto-call service can save you time. By the end of this article, you’ll also understand how others can schedule an automatic call to you based on your blocks of availability. You…