• How to Disable FREE Consulting Calls

    In this article, you will learn how to disable free consulting calling. This feature can be useful for introductory meetings with clients, however, if you would like to disable it, follow the simple steps outlined below. How to Disable Free Calling Go to your urLive dashboard, and click on your…

  • How can Clients Book Paid (i.e. Consulting) Calls?

    To have clients access your consulting services, simply give them your urLive URL. This will bring them to your urLive page, where they can book consulting calls in the click of a button. For example, Prof. Kim Li offers career counselling and chats with her students. She could post her…

  • How to Set Up Consulting (Paid Calls)

    In this article, you learn how to become a Consultant. This is a service offered to urLive Pro members. As a consultant on the urLive platform, you can schedule calls with clients, track billable time, issue invoices, and get paid. Consulting is useful for many purposes, for example, lawyers, nurses,…

  • The Professional Plan and How to Purchase It

    In this article, you learn how to purchase a urLive Professional Plan. How is the Professional Plan different than the Personal Plan? On our Personal Plan you get your own personal URL, your webpage, and the ability to make 1:1 IM, Audio and Video calls for free. Our Professional Plan…

  • How to Turn Off Personal and Pro Plan Auto-Renew

    To turn off auto-renew for your personal or pro plan, first go to your urLive dashboard, and click tyour username in the top right corner, then click my account. Next, click the My Plans Tab. Then scroll to the Active Subscriptions section, select the (…) button on the subscription for…

  • How to Sign Up for Teams Using a Coupon

    In this article, you learn how to purchase a Team plan with a coupon code. Open the urLive dashboard, click the My Teams button, and then the Purchase Team link. On the Pricing Plan page, choose the TEAM plan. Select the Annual payment option to get a discount. Use the…

  • How to Turn Off Team Auto-Renew

    To turn off auto-renew for your team plan, first go to your urLive dashboard, and click tyour username in the top right corner, then click my account. Next, click the My Plans Tab. Then scroll down to the Team Subscriptions section, select the (…) button on the team for which…

  • How to Access Team Chat Histories

    If messages are sent during a team call, all team members have access to the chat history. This includes all types of calls (Video, Audio, and Instant Messaging). How to Access Team Chat History as a Non-Admin Team Member This is accessible through the My Calls secton of the urLive…

  • Being a Member of Multiple Teams

    The urLive team setup allows users to manage multiple work responsibilities through a single account. Being a member of multiple teams is a simple way to differentiate between separate work responsibilities from a single dashboard. The My Teams tab is where users can access their team cards. These cards show…

  • How to View and Export Team Call Data

    Team admins can view and export call history data to a .csv file using this feature. Data available for exportation includes the caller, the time of the call, the description of the call, the call receiver, the call type (video, audio, instant messaging), the call status (missed or completed), and…