Mission critical customer service: a true story
This is a true story of a recent Friday morning of a biotech CEO. When a little human interaction could’ve been the best customer service
urLive Chronicles
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Is Remote Learning The Future? | Global Pandemic & Distance Learning
- September 1, 2021
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- blog
- Glen Robertson
Is Remote Learning the future? The global pandemic has impacted the education industry on a international scale. With many schools, colleges and universities closed in an attempt to shield students and educators from Covid-19, technology has been helping to keep courses running and exams taking place. Unfortunately, many aspects of…
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How Virtual Office Hours and Video Calling Engaged My Students & Made Me A Better Professor
- August 2, 2021
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- blog
- Glen Robertson
Even before Covid-19 hit, I discovered that virtual office hours saved me time, made me more available to my students and increased their engagement with me and the course material. Now that we’re still in the pandemic, virtual office hours seem to me to be the only way forward and…
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What is Browser URL Calling?
- July 7, 2021
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- blog
- urliveprod
How true one-click video chat is set to revolutionize online communication. Browser URL Calling (BUC) is the next major evolution of digital communication and will remove a major barrier to delivering the services economy online. With just a single click, BUC enables users browsing websites to anonymously connect via video,…
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urLive Releases Service Upgrade!
- April 6, 2021
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- blog
- Glen Robertson
We are super excited to announce some new upgrades to our urLive service – some of them you’ll see and others you’ll notice. Chat Room and Service Upgrades You’ll immediately note that the chat room is faster and more responsive! We’ve further stabilized our calling service and re-architected how we…
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Hello world!
- September 12, 2025
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- Uncategorized
- urliveprod
Welcome to WordPress. This is your first post. Edit or delete it, then start writing!