JF Kilfoil built myFAE, powered by urLive to provide simple, one-click live video access to their field application engineers. myFAE uses live video connections to generate greater sales while leveraging existing staff.
This is a true story of a recent Friday morning of a biotech CEO. When a little human interaction could’ve been the best customer service
urLive’s Customer Engagement PlatformTM brings the best of your in-person experience to your online customers. Watch the complete webinar below or simply just the introduction and features overview. We’ve also separated the questions in case you want to jump ahead. Be sure to sign up for future webinars when we…
New service provides online customers with one-click video accessto a brand’s sales and support agents. VANCOUVER, CANADA – October 12, 2021 – urLive Software Inc., a cloud-based communication services provider today announced the launch of the urLive Customer Engagement Platform™. The next generation customer engagement platform empowers businesses to connect…
Is Remote Learning the future? The global pandemic has impacted the education industry on a international scale. With many schools, colleges and universities closed in an attempt to shield students and educators from Covid-19, technology has been helping to keep courses running and exams taking place. Unfortunately, many aspects of…
Even before Covid-19 hit, I discovered that virtual office hours saved me time, made me more available to my students and increased their engagement with me and the course material. Now that we’re still in the pandemic, virtual office hours seem to me to be the only way forward and…
How true one-click video chat is set to revolutionize online communication. Browser URL Calling (BUC) is the next major evolution of digital communication and will remove a major barrier to delivering the services economy online. With just a single click, BUC enables users browsing websites to anonymously connect via video,…
We are super excited to announce some new upgrades to our urLive service – some of them you’ll see and others you’ll notice. Chat Room and Service Upgrades You’ll immediately note that the chat room is faster and more responsive! We’ve further stabilized our calling service and re-architected how we…
A few years ago, I was attending a fine family wedding yet managed to upset my wife. How? Because even though it was her family’s big day, I rushed home early to tend to something monumental – Draft Day for my fantasy league! Of course, when I got home, my…